Edenspacee Private Ltd and its affiliates (collectively, “Edenspacee”, “we”, “our” or “us”) are engaged inter alia in the business of interior design and décor services, more fully described in our Terms and Conditions (hereafter, "Terms"). This Policy outlines our practices in relation to the collection, storage, usage, processing, and disclosure of personal data that you have chosen to share with us when you access, use, or otherwise interact with our website available at www.edenspacee.com or mobile application Edenspacee (collectively, "Platform"), avail products or services that Edenspacee offers you on or through the Platform, or partner with us to provide customers with these services (collectively, the “Services”).
At Edenspacee, we are committed to respecting your privacy and protecting your personal data. In order to provide you with access to the Services, we have to collect and process certain data about you provide. This Policy explains how we process and use your personal data.
By using the Services, you confirm that you have read and agreed to be bound by this Policy and consent to the process activities described under this Policy. Please refer to Section 1 to understand how the terms of this Policy apply to you.
The Services are made available to you by Edenspacee. If you have any questions about this Policy, how we process or handle your personal data, or otherwise, you may reach out to us with your queries, grievances, feedback, and comments at care@edenspacee.com
This Policy applies to individuals who access or use our website, mobile applications, or other products or services made available by us or prospective customers of our products and services (hereafter, “Users”) and service providers who use the Platform to provide their services to Users (“Service Providers”). For the avoidance of doubt, references to “you” across this Policy are to Users and Service Providers. By using the Services, you consent to the collection, storage, usage, and disclosure of your personal data, as described in and collected by us, in accordance with this Policy.
The Platform may include links to third-party websites, plug-ins, applications, and services. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements. When you leave the Platform or otherwise access such websites, plug-ins, applications, and services, we encourage you to read the privacy policy made available by the third party.
We collect different types of personal data about you, including but not limited to:
We collect different types of personal data about you, including but not limited to:
We collect, use, and share aggregated data such as statistical or demographic data for any purpose. Aggregated data could be derived from your personal data but is not considered personal data under law as it does not directly or indirectly reveal your identity. However, if we combine or connect aggregated data with your personal data so that it can directly or indirectly identify you, we treat the combined data as personal data which will be used in accordance with this Policy.
Where we need to collect personal data by law, or under the terms of a contract (such as the Terms), and you fail to provide that data when requested, we may not be able to perform the contract (for example, to provide you with the Services). In this case, we may have to cancel or limit your access to the Services, but we will, where reasonably practical, notify you if this is the case at the time.
We use different methods to collect personal data from and about you through:
Most commonly, we will use your personal data where we need to provide our Services, or where we need to comply with a legal obligation. We use your personal data for the following purposes:
You authorise us, our associate partners, affiliates, end-users, customers, business partners, agents, and other third parties to contact you via email, phone, or otherwise. This is to enable us to provide the Services, provide you with marketing material, and ensure that you are aware of all the features of the Services. Further, you also expressly agree and authorize Edenspacee and its affiliates, authorized partners, service providers, vendors, and other third parties to contact you for the purpose of offering or inviting your interest in availing other products or services offered by third parties through means including but not limited to telephone, SMS (short messaging service), electronic mail (e-mail), WhatsApp, or any other messaging service/mobile application or any other physical, electronic, or digital means/mode.
May be collected, compiled, and shared by us in order to render the Services to you. This may include but not be limited to vendors, social media companies, third-party service providers, storage providers, data analytics providers, consultants, lawyers, and auditors. We may also share this information with other entities in the Edenspacee group in connection with the above-mentioned purposes.
Or authority to disclose such information. Such disclosures are made in good faith and belief that it is reasonably necessary to do so for enforcing this Policy or the Terms, or in order to comply with any applicable laws and regulations.
(a) We use cookies to distinguish you from other users of our Platform and remember your preferences. This helps us to provide you with a seamless user experience when you use our Platform and also allows us to improve our Services.
(b) For further information about the cookies we use, please refer to our Cookie Policy, available at Cookie Policy.
(a) We may share your personal data with third parties set out below for the purposes set out in Section 4:
(b) We require all third parties to respect the security of your personal data and to treat it in accordance with the law.
You hereby warrant that all personal data that you provide us with is accurate, up-to-date, and true. When you use our Services, we make our best efforts to provide you with the ability to access and correct inaccurate or deficient data, subject to any legal requirements.
(a) We comply with applicable laws in respect of the storage and transfers of personal data. As a part of your use of the Services, the information and personal data you provide to us may be transferred to and stored in countries other than the country you are based in. This may happen if any of our servers are from time to time located in a country other than the one you are based, or one of our service providers is located in a country other than the one you are based in.
(b) By submitting your information and personal data to us, you agree to the transfer, storage, and processing of such information and personal data in the manner described above.
We implement appropriate security measures to protect your personal data from unauthorized access and follow standards prescribed by applicable law.
(a) You agree and acknowledge that your personal data will continue to be stored and retained by us for as long as necessary to fulfill our stated purpose(s) and for a reasonable period after the termination of your account on the Platform or access to the Services to comply with our legal rights and obligations.
(b) In some circumstances, we may aggregate your personal data (so that it can no longer be associated with you) for research or statistical purposes, in which case we may use this information indefinitely without further notice to you.
You are aware that in the event we go through a business transition, such as a merger, acquisition by another organization, or sale of all or a portion of our assets, your personal data might be among the assets transferred.
If you wish to opt out or you do not wish to be contacted over telephonic calls, kindly send an email to care@edenspacee.com from your registered email address at Edenspacee, along with your contact number. Upon receipt of this email, your telephone number(s) will be removed from all our telemarketing calling lists within 15 working days.
(a) We regularly review and may occasionally update our Policy. If we make changes to this Policy, we will notify you of the changes through the Platform or through other means, such as email. We encourage you to periodically review this Policy for the latest information on our privacy practices.
(b) It is also important that the personal data we hold about you is accurate and current. Please keep us informed if your personal data changes during your relationship with us.
(c) To the extent permitted under applicable law, by accessing our Platform or Services after such notice, you consent to updates made to this Policy.
If you have any query or concerns regarding this Privacy Policy, you may always submit such concerns via email to care@edenspacee.com.